APS Mandated Reporters
If you are a mandated reporter and have already made a verbal, telephone report to the APS hotline, click below to complete and submit the follow-up report form for Suspected Dependent Adult or Elder Abuse:
- SOC341 Follow-Up Report Form for Suspected Dependent Adult or Elder Abuse
- SOC342 Follow-Up Report Form for Suspected Dependent Adult or Elder Abuse (financial institutions only)
In addition to investigating allegations of abuse or neglect, Sacramento County APS assists elders and dependent adults of Sacramento County in the following ways:
- Provides a 24-hour hotline to report elder or dependent adult abuse or neglect at (916) 874-9377.
- Secures linkages and referrals for other county and community services.
- Advocates for clients in a variety of situations, for example with property managers, medical providers, hospitals, treatment programs and other social services.
- Arranges for direct services such as meal delivery, transportation and immediate assistance with emergency situations.
- Coordinates and consults with other providers to ensure the best possible service for the client.
For Mandated Reporters Only
All mandated APS reports shall be made immediately or as soon as practicably possible. Mandated reporters have two options for making abuse or neglect reports to APS:
- Verbal Report Completed: If you are a mandated reporter and have already made a verbal, telephone report to the APS hotline, click below to complete and submit the follow-up report form for Suspected Dependent Adult or Elder Abuse:
- Verbal Reports: You may make a verbal report to APS by telephone at (916) 874-9377. Following a verbal report, the mandated written SOC341 or SOC342 form is required within two working days. The APS fax number is (916) 854-9341. Urgent reports requiring an immediate response must be made verbally by telephone.
- Online Reports: Mandated reporters may submit an online non-emergency report. There is no need to call APS after submitting the online report. Online reports are only processed Monday through Friday from 8:00 am to 5:00 pm. If your report requires an immediate response, make a verbal report (see above).