For Mandated Reporters Only

If you are a mandated reporter and have already made a verbal, telephone report to the APS hotline, click below ​to complete and submit the follow-up report form for Suspected Dependent Adult or Elder Abuse​:

​All mandated APS reports shall be made immediately or as soon as practicably possible.​ Mandated reporters have two options for making abuse or neglect reports to APS:​​

  • Verbal Reports: You may make a verbal report to APS by telephone at ​(916) 874-9377. F​o​llowing a verbal report, the mandated written SOC341 or SOC342 form is required within two​ working days. The APS fax number is (916) 854-9341. ​​​Urgent reports requiring an immediate response must be made verbally by telephone.
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  • ​Online Report​s: Mandated reporters may submit an online non-emergency report​. There is no need to call APS or complete the SOC341 after submitting an online report. Online reports are only processed Monday through Friday from 8:00 am to 5:00 pm. If your report requires an immediate response, please make a verbal report (see above).​​      

Man​​dated Reporte​r Training​​​

In addition to investigating allegations of abuse or neglect, Sacramento County APS assists elders and dependent adults of​ Sacramento County in the following ways:​

  •  Provides a 24-hour hotline to report elder or dependent adult abuse or neglect at​ (916) 874-9377​.

  •  Secures linkages and referrals for other county and community services.

  • ​ Advocates for clients in a variety of situations, for example with property managers​, medical providers, hospitals, treatment programs and   other social ​services. 

  •  Arranges for direct services such as meal delivery, transportation and immediate assistance with emergency situations.

  • ​ Coordinates and consults with other providers to ensure the best possible service for the client.